Frequently Asked Questions – Ixonar Support

Q&A: Your 3D Printing Questions
Answered!

Everything You Need to Know

We believe in making your 3D printing journey as smooth and enjoyable as possible. Here, you’ll find answers to common questions about our products, services, and the world of 3D printing. Whether you’re just starting or a seasoned pro, we’ve got you covered!

3D printing is the process of creating three-dimensional objects from a digital file by adding material layer by layer. It’s used for prototyping, manufacturing, and creating custom designs.
Ixonar offers a wide range of 3D models, including futuristic decor, jewelry accessories, gaming models, tech gadgets, collectible miniatures, board games, puzzles, and finance/crypto models.
Simply visit our Marketplace, choose your desired model, and click on the “Add to Cart” button. Proceed to checkout and download your file after payment.
Absolutely! Use our Custom Prints page to submit your ideas. Our team will work with you to bring your vision to life.
Our 3D models are available in STL, OBJ, and STEP formats, which are compatible with most 3D printers.
All our models are optimized for 3D printing and tested for compatibility with common 3D printing technologies, ensuring a seamless printing experience.
Yes! Once you purchase a model, you have full rights to modify it to fit your needs, whether for personal or business purposes.
After completing your purchase, you’ll receive an instant digital download link for your model.
Most 3D printers can handle our models, but we recommend checking your printer’s specifications to ensure compatibility. If you need help, reach out to our support team.
Yes! We offer a 30-day refund guarantee on all 3D model purchases. If you're not satisfied with your purchase, please contact us within 30 days, and we’ll provide a full refund. For more details, please refer to our Refund Policy.
Common materials include PLA, ABS, and PETG. Choose based on your print’s intended use, strength, and finish requirements.
No, all models purchased from Ixonar are for personal and non-commercial use unless explicitly stated otherwise. Contact us for commercial licensing options.
Yes! Check out our Exclusive Deals page for current discounts, bundles, and special offers that can save you big on 3D models.
Visit our Custom Prints page, submit your idea, and upload reference materials. Our team will work with you to create your personalized 3D model.
Yes, all our models are designed and optimized for easy, hassle-free printing with common 3D printing setups.
Our models are for personal use unless otherwise stated. For commercial use, please get in touch with us for commercial licenses and custom arrangements.
Pre-designed models are ready to download and print, while custom models are unique designs created specifically for your needs and made to order by our team.
Once payment is confirmed, you will receive an immediate download link for downloadable models. For custom requests, you’ll receive progress updates via email.
At this time, we focus on providing 3D models. However, we can suggest trusted third-party 3D printing services to help you print your models.
Absolutely! We welcome collaboration. If you have a large project or need custom designs for a product line, get in touch, and we’ll work together to make it happen!

Still Have Questions?

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us! Our team is always here to help you with anything related to 3D
printing. Let’s create something amazing together!

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